The effect of new-normal on food ordering through food ordering platforms

Mr. Amit S. Khare, Dr. Pranati Tilak

Abstract As people got busier with the day to day work, food deliveries have become more and more popular. It can be seen that the type of restaurant has been not been a bar to offer food delivery. Key food delivery apps coming to the scenario have played a vital role not only in delivering food to the customers but also in creating great opportunities for the company as well as for society. Quick and timely service, variety in options, changing nature of urban consumers, up-to-date technology and convenience are some of the most important reasons for uprising of food ordering apps. ) Measures like constant temperature tracking for the delivery agent, contact-less deliveries, deliveries of essential commodities have been beneficial for these apps. This paper tries to find out how the new normal rules and regulations have affected the consumer behavior in food ordering through these delivery apps. The study does not include food deliveries done by individual restaurants. Key Words : New normal, food deliveries, food delivery apps, ordering platforms, zomato.

Title:	The effect of new-normal on food ordering through food ordering platforms
Author Name:	Mr. Amit S. Khare, Dr. Pranati Tilak
Abstract:	Abstract As people got busier with the day to day work, food deliveries have become more and more popular. It can be seen that the type of restaurant has been not been a bar to offer food delivery. Key food delivery apps coming to the scenario have played a vital role not only in delivering food to the customers but also in creating great opportunities for the company as well as for society. Quick and timely service, variety in options, changing nature of urban consumers, up-to-date technology and convenience are some of the most important reasons for uprising of food ordering apps. ) Measures like constant temperature tracking for the delivery agent, contact-less deliveries, deliveries of essential commodities have been beneficial for these apps. This paper tries to find out how the new normal rules and regulations have affected the consumer behavior in food ordering through these delivery apps. The study does not include food deliveries done by individual restaurants. Key Words : New normal, food deliveries, food delivery apps, ordering platforms, zomato.
Cite this article:	Mr. Amit S. Khare, Dr. Pranati Tilak , " The effect of new-normal on food ordering through food ordering platforms " , International Journal of Application or Innovation in Engineering & Management (IJAIEM), Volume 11, Issue 4, April 2022 , pp. 006-011 , ISSN 2319 - 4847.
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